What is Business Broadband?

Sometimes it is easier to explain something from the beginning to get faster access to the end.

The internet, in all its beautiful guises, is unquestionably one of the essential tools for any modern business to grow in.  Used by countless sales, marketing, creativity, support and administration teams in any sized company, the internet is the portal for all things research and analysis.

With the internet must come superb access. This access is granted via your broadband connection, which in turn is responsible for delivering and downloading many web pages daily.  This connection is seen as being essential for the safeguarding and long-term future growth of any business.

If you run a business, you may need more from your broadband than a standard home package can offer. Here is everything you need to know about business broadband.

What does business broadband include?

Business broadband offers more generous download limits and higher speeds than regular home packages, to cater to higher levels of usage and keep service consistent. It comes with everything you get with regular home broadband, but it also includes added features designed to help you as a business:

  • Better customer support: This is usually available 24 hours a day on a free phone number. Business calls take priority, and problems are fixed quickly.
  • Priority traffic: If you use a shared line for your broadband, your connection gets priority, so speed and quality are not affected by neighbours sharing the connection.
  • Service guarantee: Some business packages come with service guarantees which let you claim compensation if your service falls below the agreed levels.
  • Better security: Business broadband comes with higher levels of security, including things like antivirus, firewall protection, spam filters, and secure data backup.
  • Static IP address: This is like an internet phone number so when people connect to it, they always go to the same place. It is vital for things like VPN networks.
  • Web hosting: Many packages come with tools to create a website, personalised domain and email account. This is cheaper than buying a separate hosting package.

Who can get business broadband?

Large businesses need higher data limits and speeds offered by business broadband, but other types of business could also benefit: 

  • Sole traders: You may want a website to advertise your services. You may also need a professional email address to contact clients and employees.
  • Freelancers: Higher levels of internet security would protect work stored on your computer. Higher speeds and download limits also let you share files quickly.
  • Online retailers: Business broadband offers higher security for online payments and dedicated web hosting lets you run your website with guaranteed uptime.
  • Small businesses: You will need higher speeds and data limits. A central system where staff can access and share documents also makes communication easier.

Should you get business broadband?

If losing your broadband connection could result in you losing money, you should opt for a business package.  Businesses using broadband for vital services such as email, internet and often the telephony system for the company, the need for better ISP is more significant than ever.

Which type of line should you get?

You can choose different types of connection as with regular broadband, but you can also choose different types of line: 

  • Shared line: Some business packages supply your connection over a shared line, like home broadband. You must share the line with other users, which could affect the speed and quality of your connection at certain times of the day.
  • Ethernet over Fibre to the Cabinet (EoFTTC): Business-grade connection carries an SLA typically less than 8 hours depending on the tail provider.
  • Fibre to the Premises (FTTP): Fibre to the Premises lines are the full-fibre equivalent of FTTC
  • Leased line: This is a dedicated line offering fibre speeds that only you have access to. It has a low contention ratio meaning you do not share bandwidth with any other users, and you always get the speed advertised.

How to find the right package?

ATAMA have broken down the ISP packages into a simple game of Rock, Paper, Scissors and, of course, Lizard.  The reason is clear; each package is built to suit any grade of a business requirement when it comes to secure, flexible and fast business broadband connections.  The packages are equally based on the business size and need, with the Lizard option being the best package we can offer.

  • ROCK – The “solid as rock” business package with Speeds up to 80Mbps.  The package provides unlimited and reliable ISP connections, a great value broadband package exclusively for small businesses, start-ups and charities. By playing your rock hand, you are cementing your business broadband needs on a primary but extraordinarily secure and reliable ISP connection at the best cost and structure for your business.
  • PAPER – “Wrapping up” all your business needs with speeds ups to 100Mpbs.  This universal and reliable ISP connection, with Cloud Web Filtering and optional and managed Office365 support, is perfect for businesses on the move. By using our paper option, you are folding our options into one reliable, flexible and supportive package that means you have full transparency on your fast and dependable service.
  • SCISSORS – The “cutting through the tape” business package with speeds up to 330Mpbs. This unlimited and highest-grade Leased Line connection, with Cloud Web Filtering, managed Office365 support and Antivirus/Anti-Malware software that is perfect for SME’s. By going for the scissors move, you are cutting the cost of leased line connection for the most secure and reliable package for your business.
  • LIZARD – The “Godzilla” business package with incredible speeds up to 10Gpbs. The fastest, most secure and safe packaging to take advantage of the ATAMA Private Cloud service with full support, training and provisioning for more extensive and more proactive businesses.  By playing your masterstroke of a hand, you are bringing the ultimate package as your ISP option for your business. As a Leased Line is an EAD service, this effectively grants Leased Line customers a direct connection to our Datacentres, giving the fastest, most secure possible way to take advantage of our Private Cloud services.

Where do I start?

You let the ATAMA ISP team talk you through the next stage by calling on 0203 9292 300, emailing on info@atama.tech or filling in the form below.

Brad Chuck

Brad Chuck is the Head of Marketing, PR and Press at the Academia Group of companies, incorporating our brands with ATAMA, Academia for Education, Charterhouse Muller, ReviveIT and our eCommerce stores. Blogs, Reviews, Content Pieces and Press Releases are written with the express agreement of the vendor or client involved. Brad is a member of the NUJ and has been an active content producer for brands and services across multiple markets in a 20 year career.Email Brad on info@atama.co.uk or tweet brad at @BradChuck